2012 Water and Sewerage Price Determination Investigation

​Approved Price and Service Plans

The Regulator's Price Determination for the first regulatory period (1 July 2012 to 30 June 2015) required the corporations to revise their Price and Service Plans to ensure they were consistent with the Final Report and Price Determinations.

The revised Price and Service Plans were resubmitted to the Regulator for review and approval on 15 June 2012.

The Regulator approved the revised Price and Service Plans on 29 June 2012. The entities were required to publish their approved Price and Service Plan on their respective websites.

Ben Lomond Water

  Ben Lomond Water Price and Service Plan 2012-15   (3Mb)

  Ben Lomond Water - Full Treatment Water Treatment Plants   (81Kb)

  Ben Lomond Water - Disinfection Only Water Treatment Plants   (71Kb)

  Ben Lomond Water - Level 2 Tertiary Wastewater Treatment Plants   (64Kb)

  Ben Lomond Water - Level 2 Secondary Wastwater Treatment Plants   (95Kb)

  Ben Lomond Water - Level 1 Secondary Wastewater Treatment Plants   (74Kb)

  Ben Lomond Water - Data Sheets   (1Mb)

  Ben Lomond Water - Customer Contract   (917Kb)

  Ben Lomond Water - Schedule of Tariffs   (46Kb)

  Ben Lomond Water - Developer Charges Policy   (120Kb)

  Ben Lomond Water - Customer Connection Policy   (185Kb)

  Ben Lomond Water - Service Extension and Expansion Policy   (114Kb)

  Ben Lomond Water - Service Charge Policy   (94Kb)

  Ben Lomond Water - Liquid Trade Waste Policy   (221Kb)

  Ben Lomond Water - Environmental Policy   (109Kb)

  Ben Lomond Water - Financial Hardship Policy   (130Kb)

  Ben Lomond Water - Water Sub-metering Policy   (158Kb)​

Cradle Mountain Water

  Cradle Mountain Water Price and Service Plan 2012-15   (2Mb)

  Cradle Mountain Water - Customer Contract   (860Kb)

  Cradle Mountain Water - Developer Charges Policy   (264Kb)

  Cradle Mountain Water - Customer Connection Policy   (344Kb)

  Cradle Mountain Water - Service Extension and Expansion Policy   (260Kb)

  Cradle Mountain Water - Service Charge Policy   (247Kb)

  Cradle Mountain Water - Liquid Trade Waste Policy   (394Kb)

  Cradle Mountain Water - Water Sub-metering Policy   (346Kb)​

Southern Water 

  Southern Water Price and Service Plan 2012-15   (8Mb)

  Southern Water - Chart of Area of Operation Water   (688Kb)

  Southern Water - Chart of Area of Operation Sewer   (398Kb)

  Southern Water - Shareholders Letter of Expectations   (903Kb)

  Southern Water - Service Extension and Expansion Policy   (120Kb)

  Southern Water - Customer Contract   (1Mb)

  Southern Water - Capital Expenditure Plan   (153Kb)

  Southern Water - Education and Demand Management Strategy   (733Kb)

  Southern Water - Sample of customer water savings tips   (31Kb)

  Southern Water - Customer bill frequency distribution by Municipality   (239Kb)

  Southern Water - Developer Charges Policy   (173Kb)

  Southern Water - Service Charge Policy   (101Kb)

  Southern water - Customer Connection Policy   (192Kb)

  Southern Water - Schedule of Tariffs   (157Kb)

  Southern Water - Water Sub-metering   (214Kb)

Final Report and Price Determinations

The Regulator completed its first Price Determination investigation on prices and service standards for water and sewerage services on 28 May 2012.

On completing its investigation, the Regulator released its Price Determination Investigation Final Report which includes Price Determinations for Ben Lomond Water, Cradle Mountain Water and Southern Water.

In its Final Report, the Regulator determined consistent policies that all three regional corporations were required to adopt:

  • Service charge policy
  • Developer charges pricing policy
  • Customer connection policy
  • Service extension, expansion and introduction policy
  • Water sub-metering policy
  • The Final Report and Price Determinations were accompanied by a media release.

The Decisions contained in the Final Report take into consideration comments received in response to the draft Report. The Regulator's response to each of the issues raised in submissions can be found in its Statement of Reasons on 2012 Price Determination Investigation.

Draft Report and draft Price Determinations

On 22 March 2012, the Regulator released its Draft Report and draft Price Determinations for the Tasmanian water and sewerage industry for the three-year regulatory period from 1 July 2012 to 30 June 2015. The Regulator also issued a media release in relation to its draft Report and draft Price Determinations.

The Draft Report and draft Price Determinations were based on an assessment of each regional corporation's proposed Price and Service Plan for regulated services for the first regulatory period.

The Draft Report explains the purpose of, and the reasons for the decisions contained in, the draft Price Determinations. The Regulator invited submissions on the Draft Report and draft Price Determinations and received the following submissions. The deadline for submissions was 16 April 2012.

  Anglicare Submission PSP1   (618Kb)

  Ben Lomond Water Submission PSP1   (1Mb)

  Brighton Council Submission PSP1   (598Kb)

  Burnie City Council Submission PSP1   (333Kb)

  Circular Head Council Submission PSP1   (268Kb)

  Cradle Mountain Water Submission PSP1   (2Mb)

  Cynthia Christian Submission PSP1   (30Kb)

  Darryl Gerrity Submission PSP1   (20Kb)

  David Keyes Submission PSP1   (47Kb)

  Department of Primary Industries, Parks, Water and Environment Submission PSP1   (582Kb)

    Derek Walter Submission PSP1   (92Kb)

  Greg Cooper Submission PSP1   (18Kb)

  Greg Davoren Submission 1 PSP1   (60Kb)

  Greg Davoren Submission 2 PSP1   (60Kb)

  John Mills Submission PSP1   (172Kb)

  John Macleod Submission PSP1   (89Kb)

  M Walker Submission PSP1   (30Kb)

  Dr Michael Loughhead Submission PSP1   (31Kb)

  Mike Griffiths Submission PSP1   (30Kb)

  Annonymous Submission PSP1   (32Kb)

  Nekon Submission PSP1   (2Mb)

  Northen Midlands Council Submission PSP1   (181Kb)

  Property Council of Australia Submission PSP1   (455Kb)

  Robyn Gerrity Submission PSP1   (14Kb)

  Southern Water Submission PSP1   (607Kb)

  TasCOSS Submission PSP1   (28Kb)

  Tony Hodgson Submission PSP1   (18Kb)

  Urbis on behalf of Colonial First State Global Asset Management Submission PSP1   (121Kb)

  Wally Prokopiec Submission PSP1   (30Kb)

  Waratah-Wynyard Council Submission PSP1   (96Kb)

Proposed Price and Service Plans

The three regional regulated entities submitted their proposed Price and Service Plans to the Regulator in October 2011 in line with the requirements of the Price and Service Plan Guideline.

Ben Lomond Water

  Ben Lomond Water Proposed Price and Service Plan 2012-15   (2Mb)

  Ben Lomond Water - Full Treatment Water Treatment Plants   (81Kb)

  Ben Lomond Water - Disinfection Only Water Treatment Plants   (71Kb)

  Ben Lomond Water - Level 2 Tertiary Wastewater Treatment Plants   (63Kb)

  Ben Lomond Water - Level 2 Secondary Wastewater Treatment Plants   (95Kb)

  Ben Lomond Water - Level 1 Secondary Wastewater Treatment Plants   (73Kb)

  Ben Lomond Water - Data Sheets   (745Kb)

  Ben Lomond Water - Customer Contract   (179Kb)

  Ben Lomond Water - Schedule of Tariffs   (117Kb)

  Ben Lomond Water - Developer Charges Policy   (125Kb)

  Ben Lomond Water - Customer Connection Policy   (314Kb)

  Ben Lomond Water - Service Extension and Expansion Policy   (149Kb)

  Ben Lomond water - Service Charge Policy   (129Kb)

  Ben Lomond Water - Liquid Trade Waste Policy   (219Kb)

  Ben Lomond Water - Environmental Policy   (108Kb)

  Ben Lomond Water - Financial Hardship Policy   (129Kb)

Cradle Mountain Water

  Cradle Mountain Water Proposed Price and Service Plan 2012-15   (1Mb)

  Cradle Mountain Water - Executive Summary   (630Kb)

  Cradle Mountain Water - Data Sheets   (174Kb)

  Cradle Mountain Water - Customer Contract   (228Kb)

  Cradle Mountain Water - Developer Charges Policy   (355Kb)

  Cradle Mountain Water - Customer Connection Policy   (665Kb)

  Cradle Mountain Water - Service Extension and Expansion Policy   (769Kb)

  Cradle Mountain Water - Service Charge Policy   (710Kb)

  Cradle Mountain Water - Liquid Trade Waste Policy   (1Mb)

  Cradle Mountain Water - Schedule of Tariffs   (134Kb)

Southern Water

  Southern Water Proposed Price and Service Plan 2012-15   (5Mb)

  Southern Water - Chart of Area of Operations Water   (612Kb)

  Southern Water - Chart of Area of Operations Sewer   (338Kb)

  Southern Water - Shareholders Letter of Expectations   (898Kb)

  Southern Water - Service Extension and Expansion Policy   (909Kb)

  Southern Water - Customer Contract   (146Kb)

  Southern Water - Capital Expenditure Plan   (148Kb)

  Southern Water - Education and Demand Management Strategy   (766Kb)

  Southern Water - Sample of customer water savings tips   (34Kb)

  Southern Water - Customer bill frequency distribution by Municipality   (238Kb)

  Southern Water - Developer Charges Policy   (328Kb)

  Southern Water - Service Charge Policy   (490Kb)

  Southern Water - Customer Connection Policy   (1Mb)

  Southern Water - Schedule of Tariffs   (222Kb)

  Southern Water - Revised Schedule of Tariffs   (222Kb)

  Southern Water - Data Sheets   (168Kb)

Duration of first regulatory period
The Treasurer declared that the duration of the first regulatory period would be three years from 1 July 2012 to 30 June 2015.

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