The Regulator oversees incident reporting in Tasmania's electricity supply industry to help ensure the safety, reliability, security and quality of electricity services. Incidents can highlight weaknesses in the electricity network—such as equipment failures, inadequate maintenance or ineffective processes—and it is important that electricity entities investigate and address the underlying causes.

Under the Electricity Supply Industry Act 1995 and the Tasmanian Electricity Code, electricity entities must report significant incidents to the Regulator in line with the Incident Reporting Guideline. The level of investigation and reporting depends on the impact of the incident on customers. For major incidents, entities are required to provide a detailed investigation report, including causes, corrective actions and measures taken to prevent recurrence. The Regulator monitors the implementation of these actions.

Incident information is used by both the industry and the Regulator to support network planning, continuous improvement and the Regulator's Network Reliability Review. The Regulator also publishes information on significant incidents through Summary Reports and the annual Energy in Tasmania performance report.

TasNetworks continues to provide real‑time public information about outages, while the Regulator's reporting framework complements AEMO's reports on incidents that affect the Tasmanian power system under the National Electricity Rules. ​
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