2025 Standing Offer Investigation and Determination

​​​​​​​​​​​Draft Report and Draft Determination 
On 24 February 2025, the Regulator released its Draft Report, Draft Determination and Draft Price ​Approval Guideline. The Draft Report was accompanied by a Media Release

 2025 Regulated Retail Electricity Pricing Investigation - Draft Report (PDF 5Mb)

 2025 Price-regulated Retail Service Draft Price Determination (PDF 4Mb)

 Draft Standing Offer Price Approval Process Guideline (PDF 4Mb)

The Regulator invited submissions from interested parties on the Draft Report, Draft Price Determination and Draft Guideline. Submissions closed on 24 March 2025. 


Submissions were received from:

 Aurora Energy  (PDF 2Mb)

 Tasmanian Small Business Council (PDF 775Kb)

 COTA Tasmania (PDF 454Kb)

 Hydro Tasmania (PDF 447Kb)

 TasNetworks (PDF 932Kb)

 Energy ROI (PDF 82Kb)

 TasCOSS (PDF 628Kb)​


On 14 March 2025, the Regulator also held a consultation meeting with the Salvation Army. A summary of the issues discussed during this meeting is available below:

 Salvation Army (PDF 2Mb)

On 8 April 2025, Aurora Energy provided a further submission to the Regulator in relation to the investigation.​

 Aurora Energy submission - 2025 Price-regulated Retail Service Pricing Investigation  (PDF 145Kb)​


Aurora Energy's Draft Tariff Strategy
On 6 December 2024, Aurora Energy lodged its Draft Tariff Strategy in relation to the investigation. The Regulator published the Strategy on 9 December 2024: 

 Aurora Energy's Draft Tariff Strategy - 2025 Price-regulated Retail Service Pricing Investigation (PDF 14Mb)

Aurora Energy's preliminary submissions                                                                                                                                   
On 20 February 2025, Aurora Energy provided a further preliminary submission to the Regulator in relation to the investigation. ​

 Aurora Energy submission - 2025 Price-regulated Retail Service Pricing Investigation (PDF 448Kb)

On 11 November 2​​​​024 Aurora Energy lodged its preliminary submission in relation to the investigation. The Regulator published the submission on 12 November 2024:​

 ​Aurora Energy Preliminary Submission - 2025 Price-regulated Retail Service Pricing Investigation (PDF 2Mb)

No​tice of intention to conduct a pricing investigation

​On 7 October 2024, the Regulator published a notice of intention to conduct a Standing Offer Pricing Investigation:

 Notice of intention to conduct a Standing Offer Pricing Investigation (PDF 154Kb)​

​Standing Offer Methodology Review ​​​​

​In December 2023, the Regulator decided to review the methodology to be used in determining Aurora Energy's retail electricity (standing offer) prices for the regulatory period commencing on 1 July 2025. 

This Draft Paper summarises the Regulator's proposed approach to determining the maximum standing offer (regulated) prices that Aurora Energy can charge small customers in Tasmania on standard retail contracts for the supply of electricity during the next regulatory period. 

Consultation on the Draft Paper closed at 5:00pm on 2 August 2024.

Submissions were received from:

 TasNetworks (PDF 178Kb)

 Solstice Energy (PDF 157Kb)

 Aurora Energy (PDF 532Kb)

 Hydro Tasmania (PDF 508Kb)

 Tasmanian Small Business Council (PDF 280Kb)​

 The Council on the Aging Tasmania (PDF 42Kb)

 APA (PDF 99Kb)​

The Regulator also held consultation meetings with some members of the OTTER Customer Consultative Committee. A summary of issues discussed during each meeting is available below:

 Tuesday 30 July 2024 - Tasmanian Small Business Council and Goanna Energy (PDF 392Kb)​

 Friday 02 August 2024 - the Council on the Aging Tasmania, Salvation Army, and the Tasmanian Council of Social Service (PDF 389Kb)​

On 3 October 2024, the Regulator released its Final Paper and a separate summary, the Final Paper at a Glance.

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