Water/Pricing/Pricing investigations and Price and Service Plans
Since 1 July 2012 the Regulator has been responsible for the regulation of water and sewerage prices, terms and conditions for water and sewerage services.
The Regulator must determine prices in accordance with the pricing principles contained in the Water and Sewerage Industry Act 2008 (Industry Act) together with any additional pricing principles set out in the Water and Sewerage Industry (Pricing and Related Matters) Regulations 2011 (Pricing Regulations).
The Regulator determines prices after conducting a price determination investigation.
Details about the current price determination investigation and the two previous price determination investigations are available by following these links:
2018 Water and Sewerage Price Determination Investigation (third regulatory period, commencing 1 July 2018)
2015 Water and Sewerage Price Determination Investigation (second regulatory period, commencing 1 July 2015)
2012 Water and Sewerage Price Determination Investigation (first regulatory period, commencing 1 July 2012)
Regulated water and sewerage prices, and related customer service arrangements, are contained within an approved Price and Service Plan for the regulated water and sewerage business.
Price and service plans apply for a defined period (the regulatory period).
The Regulator considers, amends and approves a price and service plan by carrying out a price determination investigation.
For further background and information on price determination investigations see Pricing Explained.